Legal

Jelly Bet Terms and Conditions

These terms govern your use of the Jelly Bet platform. Please read them carefully before registering or placing any bets. By using Jelly Bet, you agree to everything on this page.

Last Updated: 1 January 2025

What These Terms Cover

Account Eligibility

You must be 18 or older and a resident of a jurisdiction where online gaming is permitted. One account per person — Jelly Bet enforces this strictly to protect all players on the platform.

Deposits and Withdrawals

All transactions on Jelly Bet are processed in BDT via bKash, Nagad, and Rocket. Deposits are instant. Withdrawals are processed within a few hours subject to standard verification checks.

Bonus Terms

All bonuses on Jelly Bet come with wagering requirements. Bonus funds must be wagered the specified number of times before withdrawal. Terms for each bonus are displayed at the point of claim.

Fair Play Rules

Jelly Bet prohibits any form of cheating, collusion, or exploitation of software bugs. Accounts found in violation of fair play rules will be suspended and balances may be forfeited pending investigation.

Account Security

You are responsible for keeping your Jelly Bet login credentials secure. Do not share your password with anyone. Jelly Bet will never ask for your password via email, chat, or phone.

Responsible Gaming

Jelly Bet provides deposit limits, session timers, and self-exclusion tools to every player. If gaming stops being fun, use these tools or contact our support team — we're here to help, not just to take bets.

Important: These Terms and Conditions ("Terms") form a legally binding agreement between you and Jelly Bet. By creating an account or using any part of the Jelly Bet platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, please do not use Jelly Bet.

01 Acceptance of Terms

These Terms and Conditions govern your access to and use of the Jelly Bet platform, including the website at jelly-bet.app, the Jelly Bet mobile app, and all games, features, and services offered through the platform. By registering an account, making a deposit, or placing a bet on Jelly Bet, you confirm that you have read and accepted these Terms.

Jelly Bet reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of Jelly Bet after any update constitutes acceptance of the revised Terms. We recommend checking this page periodically so you're always aware of the current rules.

These Terms apply to all users of Jelly Bet, including registered players, visitors browsing the platform, and anyone accessing the Jelly Bet app. If you are using Jelly Bet on behalf of another person, you confirm that you have the authority to bind that person to these Terms.

02 Eligibility

To register and use Jelly Bet, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of a jurisdiction where online gaming is legally permitted.
  • You must not be a current employee, contractor, or immediate family member of a Jelly Bet employee.
  • You must not have a previously suspended or banned Jelly Bet account.
  • You must provide accurate and truthful information during the registration process.
  • You must not be acting on behalf of another person when registering or placing bets.

Jelly Bet takes age verification seriously. If we have reason to believe that a player is under 18, we will suspend the account immediately and request identity verification documents before any further access is granted. Any winnings accumulated during a period of underage use may be forfeited.

Age Restriction: Jelly Bet is strictly for players aged 18 and above. We use verification checks to enforce this. If you are under 18, please do not attempt to register or use the platform.

03 Account Registration

Each player is permitted to hold only one Jelly Bet account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a violation of these Terms and will result in all associated accounts being suspended. Balances held in duplicate accounts may be forfeited.

When registering on Jelly Bet, you are required to provide your full legal name, a valid mobile number, and a working email address. The information you provide must be accurate and kept up to date. If your contact details change, please update your Jelly Bet account profile promptly.

You are solely responsible for maintaining the confidentiality of your Jelly Bet login credentials. Do not share your username or password with anyone. Jelly Bet will never contact you to ask for your password. If you believe your account has been accessed without your authorisation, contact our support team immediately at [email protected].

  • One account per player — no exceptions.
  • All registration details must be accurate and verifiable.
  • You are responsible for all activity that occurs under your account.
  • Jelly Bet may request identity verification documents at any time.
  • Accounts that fail verification may be suspended until documents are provided.

04 Deposits and Withdrawals

Jelly Bet processes all transactions in Bangladeshi Taka (BDT). Deposits are accepted via bKash, Nagad, and Rocket. All deposit methods are processed instantly — there is no manual approval step for standard deposits on Jelly Bet.

Withdrawals on Jelly Bet are processed to the same payment method used for the most recent deposit. This policy exists to prevent money laundering and to protect player funds. Withdrawal requests are typically processed within a few hours of submission, subject to the following conditions:

  • Your account must be fully verified before any withdrawal is processed.
  • The withdrawal amount must not exceed your available real-money balance.
  • Any active bonus wagering requirements must be completed before bonus-derived funds can be withdrawn.
  • Jelly Bet reserves the right to request additional verification for large withdrawals.
  • Withdrawals to third-party accounts or payment methods not registered to the account holder are not permitted.

Jelly Bet does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction fees — please check with bKash, Nagad, or Rocket directly for their current fee schedules.

Minimum Amounts: Minimum deposit and withdrawal amounts are displayed in your Jelly Bet account at the time of transaction. These amounts may be updated from time to time and the current limits always take precedence.

05 Bonuses and Promotions

Jelly Bet offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that are displayed at the point of claim. By claiming any bonus on Jelly Bet, you agree to the specific terms attached to that bonus in addition to these general Terms and Conditions.

The following general rules apply to all Jelly Bet bonuses unless the specific bonus terms state otherwise:

  • Bonus funds must be wagered the specified number of times before they can be withdrawn.
  • Wagering requirements must be met within the time period specified for each bonus.
  • Only one bonus may be active at a time unless Jelly Bet explicitly states otherwise.
  • Bonuses are non-transferable and cannot be exchanged for cash directly.
  • Jelly Bet reserves the right to withdraw any bonus if it was claimed in error or through a technical fault.
  • Players who attempt to abuse the bonus system — including through multi-accounting or coordinated wagering — will have their bonuses cancelled and accounts reviewed.

Jelly Bet's bonus terms are written in plain language and published in full. We do not hide conditions in fine print. If you have any questions about a specific bonus, contact our support team before claiming it.

06 Game Rules and Fair Play

All games available on Jelly Bet — including Hip Hop Panda, Crash Bonus, Captain's Bounty, 3 Gods Fishing, Cat Fishing, Let's Shoot, and Ocean Lord — use certified random number generators to determine outcomes. No outcome on Jelly Bet can be predicted, manipulated, or influenced by any party, including Jelly Bet itself.

Each game on Jelly Bet has its own set of rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing a bet. Jelly Bet is not liable for losses resulting from a player's misunderstanding of game mechanics.

  • Game outcomes are final once confirmed by the Jelly Bet system.
  • In the event of a technical fault during a game round, the round may be voided and stakes returned.
  • Jelly Bet reserves the right to void bets placed during a known technical error.
  • Players must not exploit software bugs or glitches. Any winnings derived from a known bug may be forfeited.
  • Jelly Bet's RNG is independently tested and certified — results are genuinely random.

If you believe a game result was incorrect, contact Jelly Bet support within 72 hours of the disputed round. Provide your account details and the game round ID. Our team will investigate and respond within 48 hours.

07 Prohibited Conduct

The following actions are strictly prohibited on Jelly Bet. Engaging in any of these behaviours will result in immediate account suspension and may result in the forfeiture of your balance:

  • Creating more than one Jelly Bet account.
  • Providing false or misleading information during registration or verification.
  • Using automated software, bots, or scripts to interact with Jelly Bet games or systems.
  • Attempting to reverse-engineer, hack, or interfere with the Jelly Bet platform.
  • Colluding with other players to gain an unfair advantage.
  • Using Jelly Bet for any form of money laundering or financial fraud.
  • Exploiting known bugs or technical errors for financial gain.
  • Attempting to access another player's Jelly Bet account without authorisation.
  • Using Jelly Bet in any way that violates applicable laws in your jurisdiction.

Zero Tolerance: Jelly Bet has a zero-tolerance policy for fraud, cheating, and money laundering. Accounts found in violation will be permanently banned and relevant information may be shared with law enforcement authorities.

08 Account Suspension and Closure

Jelly Bet reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

  • Violation of any section of these Terms and Conditions.
  • Failure to complete identity verification within the required timeframe.
  • Suspected fraudulent activity or money laundering.
  • Chargebacks or disputed transactions initiated by the player.
  • Requests from regulatory or law enforcement authorities.
  • Player-initiated self-exclusion under Jelly Bet's responsible gaming programme.

If your Jelly Bet account is suspended due to a suspected violation, you will be notified by email. You will have the opportunity to provide documentation to support your case. Jelly Bet will review all evidence before making a final decision. If the suspension is found to be in error, your account will be reinstated and any withheld funds returned promptly.

Players who wish to close their Jelly Bet account voluntarily may do so by contacting support at [email protected]. Any remaining real-money balance will be returned to your registered payment method within 5 business days, provided all verification requirements have been met.

09 Responsible Gaming

Jelly Bet is committed to providing a safe and enjoyable gaming environment. We recognise that for some players, gaming can become problematic, and we take our responsibility to those players seriously. Every Jelly Bet account has access to the following responsible gaming tools from the moment of registration:

  • Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
  • Session time reminders — receive alerts when you've been playing for a set period.
  • Cooling-off periods — take a short break from Jelly Bet without closing your account.
  • Self-exclusion — temporarily or permanently exclude yourself from the platform.

These tools are available in your account settings at any time. Deposit limits take effect immediately when set and cannot be increased for 24 hours. Self-exclusion requests are processed within one hour of submission.

If you are concerned about your gaming habits, please visit our Responsible Gaming page for detailed guidance and support resources. Our support team is trained to handle these conversations with care and without judgment — reach out at any time.

10 Privacy and Data

Jelly Bet collects and processes personal data in accordance with our Privacy Policy, which is available at jelly-bet.app/privacy-policy. By using Jelly Bet, you consent to the collection and use of your data as described in that policy.

In summary, Jelly Bet collects the information you provide during registration and verification, transaction data, and usage data generated during your sessions on the platform. This data is used to operate your account, process transactions, prevent fraud, and improve the Jelly Bet experience. We do not sell your personal data to third parties.

  • All data is stored securely using SSL encryption.
  • Jelly Bet will never ask for your password via email or chat.
  • You have the right to request a copy of your data at any time.
  • You may request deletion of your data by contacting [email protected].

11 Limitation of Liability

Jelly Bet provides its platform on an "as is" basis. While we work hard to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Jelly Bet is not liable for losses resulting from:

  • Platform downtime or technical interruptions beyond our reasonable control.
  • Delays in payment processing caused by third-party payment providers.
  • Losses resulting from a player's own decisions, including betting decisions.
  • Unauthorised access to a player's account due to the player's failure to secure their credentials.
  • Force majeure events including natural disasters, government actions, or internet outages.

In all cases, Jelly Bet's maximum liability to any player is limited to the amount of real-money funds held in that player's account at the time of the relevant event. Jelly Bet is not liable for any indirect, consequential, or punitive damages under any circumstances.

12 Changes to These Terms

Jelly Bet may update these Terms and Conditions at any time. When we make material changes, we will notify registered players via email and display a notice on the Jelly Bet platform for a minimum of 7 days before the changes take effect.

Minor changes — such as corrections to grammar or formatting — may be made without prior notice. The "Last Updated" date at the top of this page always reflects the most recent revision. If you continue to use Jelly Bet after updated Terms have been published, you are deemed to have accepted the revised Terms.

If you disagree with any changes to these Terms, you may close your Jelly Bet account by contacting [email protected]. Any real-money balance will be returned to your registered payment method after standard verification.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your Jelly Bet account, please contact our support team:

Email: [email protected]

Support Hours: 24 hours a day, 7 days a week

Response Time: Most queries are resolved within 30 minutes

For responsible gaming support, please visit our dedicated Responsible Gaming page. For general platform information, visit our FAQ page or read our About Us page to learn more about who we are and how Jelly Bet operates.

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